VoIP Glossary
- ACD
- AI
- ALG
- API
- Appliance
- ATA
- Big Data Analysis
- BLF
- Call Centre
- Call Flows
- CLI
- Codec
- CTI
- DECT
- DID
- DNS
- DTLS
- DTMF
- Echo cancellation
- ENUM
- Extension
- Failover
- Fast Path
- FoIP
- FQDN
- FXO
- FXS
- Gateway
- Hosted PBX
- IaaS
- IP Address
- IP phones, SIP phones or VoIP phones
- ISP
- IVR
- Least Cost Routing
- MAC Address
- MTU / RWIN
- NAT
- NLP
- NTP
- PaaS
- PBX / PABX
- Predictive Analytics
- Provisioning
- PSTN
- QoS
- Queue / Call Queue
- RESTful API
- RFC
- Ring Group
- RTP
- SaaS
- SDP
- Sentiment Analysis
- SIP
- SIP Client / Softphone
- SIP Forking
- SIP Responses
- SIP server
- SIP Trunk
- SIP URIs
- Skill-based routing
- Smartphone Client
- Softphone
- Speech-to-text
- SSL
- STUN server
- T.38
- TAPI
- TCP
- TTS
- UC / UCC
- UDP
- Voicemail
- VoIP
- VP8
- VPN
- WebRTC
