Call Flows are voice applications which automatically forward calls according to a defined business logic, e.g. assignment of a call to the responsible administrator using the Caller ID -> Database query. See also “ACD”.
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Call Flows are voice applications which automatically forward calls according to a defined business logic, e.g. assignment of a call to the responsible administrator using the Caller ID -> Database query. See also “ACD”.
« Back to Glossary Index
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