A free business communications solution with zero admin hassle

Hassle-free installation with zero lead time that is managed for you so you can concentrate on your business.

    Why pay more?
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    No credit card required. No commitment. No catches.

    Why free?

    Impact Telecom is FREE to enable our clients to take advantage of our highly competitive call rates. Our Cloud PBX solution has no hosting or storage costs, no set-up costs and there is no hardware to pay for. Many alternative PBX solutions rely on previous generation hardware and technology that forces suppliers to charge their clients a premium. Switching to Cloud PBX is simple and hassle-free and will always be a FREE service.

    No set-up cost
    No set-up cost

    No hosting cost
    No hosting cost

    No hardware cost
    No hardware cost

    No maintenance cost
    No maintenance cost

    Packed with features

    Unlimited extensions and concurrent calls
    Unlimited extensions and concurrent calls
    integrate with crm
    Integrate with any CRM, CTI and Click2call
    Free smartphone and desktop apps
    Free smartphone and desktop apps
    Many UCs like voicemail, Instant messaging
    Many UCs like voicemail, Instant messaging
    WebTRC video and conference calls
    WebTRC video and conference calls
    Call transcripts using natural language processing
    Call transcripts using natural language processing
    Compatible with any desk phone
    Compatible with any desk phone
    Simple, hassle-free set-up
    Simple, hassle-free set-up

    Where AI means business

    Impact Cloud PBX gives you access to our powerful AI-driven tools

    Sentiment Analysis

    Your employees engage in countless conversations. Through sentiment analysis you can understand what your customers are saying, not just what they tell you. Our tools reveal the mood of your clients. Your business can focus on what makes your clients happy which leads to better communications which results in better business outcomes.

    sentiment analysis pbx

    Compliance monitoring

    Protecting brand reputation has never been more important in today’s highly connected world. Dissatisfied customers tell 9-15 people about their experience and 86% of them will not do business with that company again. Our compliance monitoring tool uses natural language processing and machine learning to protect and enhance your brand.

    Our compliance monitoring tool uses natural language processing and machine learning to protect and enhance your brand.

    Predictive analytics

    Every business would like to see into the future. The next best thing is predictive analytics which provide actionable insights about the future based on data. Our tools can forecast customer behavior to boost sales through lead forecasting, drive more effective campaigns and increase efficiency throughout your organisation.

    Predictive analytics

    Out-of-the-box integration with your favourite products

    Scalable API architecture makes integration hassle-free

    Impact AI driven crm
    salesforce logo
    sugarCRM logo
    microsoft dynamics logo
    zoho logo
    API
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    Ready to try? Start now.